About Rwandair Express

RwandAir is the flag carrier airline of Rwanda. It operates out of its main base: the Kigali International Airport. The airline offers both domestic and international flights across several continents, including Asia, Europe, and Africa.

RwandAir was founded in 2002, commencing operations a year later. Its iconic sunshine logo has been an essential part of the company's identity for years, and adorns its livery.

The airline boasts a growing network of destinations, including popular holiday sites such as Brussels, Tel Aviv, Dakar, Mumbai, and London. Of course, there are many more destinations in and around Africa, if Europe or Asia don't take your fancy!

RwandAir's frequent flyer program, Dream Miles, allows flyers to accumulate points every time they fly with the airline which can, in turn, be exchanged for a range of rewards. With enough points, customers can rise through the ranks of membership tiers - Emerald, Gold, and Diamond - with each one offering more luxurious benefits than the last.

IATA Code	WB
Airline Hub	Kigali International Airport
Fleet Size	12
Number of Destinations	29
Airline Punctuality	'8.5 out of 10’ rating
Alliance	Dream Miles
Loyalty Program	Dream Miles & More
Inflight Magazine	Inzozi
Airline Website	www.rwandair.com

Further information

Check-in information

RwandAir (WB) flight check-in options include:

● Ticket counter check-in at the airport

● Online check-in

Online Check-in:

For domestic or international flights, passengers have 24 hours prior to departure and ends 3 hours before flight departure time) to receive a printable boarding pass. This depends on the destination and departure city.

The online check-in works for passengers with an electronic ticket or passengers without a special need passenger like an unaccompanied minor.

Online check-in works for flights departing from Uganda, Dar es Salaam, Accra, Lagos, Lusaka, Dubai, Kigali, Kamembe, Burundi, and Kilimanjaro

Airport Ticket Counter:

Passengers pick their printed boarding pass for both domestic and international flights at the airport ticket counter. The counter opens 3 hours and closes 45 minutes for domestic flights or 60 minutes for international flights before departure time.

Food on board

RwandAir Catering provides passengers good quality food prepared by dedicated chefs in the in-flight kitchen at the hub.

Halal and Hygiene requirements are met according to Malaysia Halal Standards MS1500-2009 and the Islamic Dietary Law. Passengers with special diets like vegetarian options can make requests.

Cabin classes

The airline has Business, Premium and Economy Classes for its passengers.

Economy Class:

Passengers can enjoy a comfortable and memorable journey due to the amazing features the Economy Class offers. This includes adjustable head and feet support, Personal AVOD screens ( only on Airbus), USB connectivity, and seats that recline up to 15 cm.

Premium Class:

The Premium Economy Class offers a 2-3-2 configuration, a seat pitch of 96.52cm, Personal AVOD screens (only on Airbus), and separate cabin fitted with seats that recline, adjustable leg and foot rest.

Business Class:

The business class cabin is personalized with a mood lighting system similar to the outside light, a 1-2-1 configuration, personal TV screen, seat pitch of 111.76cm, full-flat bed seats, and personal working space.

Business and Premium class welcome passengers with a glass of water, juice, or champagne. A selection of spirits and fine wines with special cocktail mix on request are available.

A selection of pastries served with a main meal of choice is made for breakfast, while a full course meal and appetizer and dessert are served for lunch and dinner.

Baggage information

Handbag Allowance:

Passengers are limited to one bag weighing 10kg or 21 lbs, measuring 22x15x8 inches or 55x38x20 cm in all destinations except Johannesburg that restricts this to 7 kg or 15lbs.

Cabin Baggage Policy:

RwandAir offers extra luggage carriage services for passengers at a cost, depending on the destination and aircraft used. The excess baggage policy serves as the airline’s basis for each region's rates.

The standard check-in baggage allowance is 2 bags of 23 Kg each in economy class, 2 bags of 23Kg each in Premium Economy Class, and 3 bags of 23Kg each in Business Class.

Passengers are allowed to carry the following free of charge except infants; a ladies handbag, walking stick or umbrella, or blanket, wrap or overcoat. A small camera, collapsible luggage trolley, and small camera are allowed.

Baby carry-cot and lightweight items such as food for the baby, feeding bottles, diapers, and beddings may be carried but shouldn’t exceed 12 kg.